Cancellation | Refund | Late Arrivals | Gratuities
If you cancel/reschedule more than 12 hours of the appointment, your pre-paid will automatically refund to your card, otherwise a $50 deposit will be charged. No show will be charged a full price.
We suggest New clients arrive 10 minutes prior to your appointment time for assessment. If you are late, your massage time may be shortened in order to comply with office schedule. The full amount for the service is still due.
We retain the right to refuse service, all sales are final.
Gratuities can be added on your credit card (15%-20%). We do not accept tips when you using HSA or FSA.